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What do I do if my item(s) arrives damaged?Updated 7 months ago

We’re truly sorry your item arrived damaged. We understand how frustrating this can be and are here to help. 😢

Here's What to Do:

  1. Contact Us: Email our team with a photo of the damaged item.
  2. Minor Damage: If the damage is minor and doesn’t affect the item’s performance, we’ll offer you a partial refund.
  3. Easy Fix: If the damage is fixable, we’ll send you a replacement part with instructions, plus a partial refund for your trouble.
  4. Major Damage: If the item doesn’t work as intended, we will replace it as a last resort due to the high shipping costs. We’ll find the best way to resolve the issue for you.

We want to ensure you’re happy with your purchase and will work to make things right as quickly as possible. Thank you for your patience and understanding! 🌟

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