What is your cancellation policy?Updated a year ago

Our cancellation policy is designed to provide clarity and efficiency for our customers who wish to cancel their orders promptly. Here are the details:

Orders Before 10 AM:

• Orders placed before 10 AM will be processed on the same day.
• To cancel these orders, please submit your cancellation request by 11:00 AM on the same day.

Orders After 10 AM:

• Orders placed after 10 AM will be processed the next business day.
• Cancellation requests for these orders must be submitted on the same day.

Refund Details:

• If you cancel your order within 1 hour of placing it, you will receive a full refund.
• For cancellations after 1 hour, if the order has already shipped, shipping costs will be deducted from your refund.

This policy ensures the timely handling of cancellations and aims to provide a smooth customer service experience. Should you have any questions or require assistance, please do not hesitate to contact us.