What is your cancellation policy?Updated 10 months ago

Our cancellation policy is designed to provide clarity and efficiency for our customers who wish to cancel their orders promptly. Here are the details:

Orders Before 10 AM:

• Orders placed before 10 AM will be processed on the same day.
• To cancel these orders, please submit your cancellation request by 11:00 AM on the same day.

Orders After 10 AM:

• Orders placed after 10 AM will be processed the next business day.
• Cancellation requests for these orders must be submitted on the same day.

Refund Details:

• If you cancel your order within 1 hour of placing it, you will receive a full refund.
• For cancellations after 1 hour, if the order has already shipped, shipping costs will be deducted from your refund.

This policy ensures the timely handling of cancellations and aims to provide a smooth customer service experience. Should you have any questions or require assistance, please do not hesitate to contact us.