What Happens if I Refuse Delivery?Updated 7 months ago
If you decide not to accept your order when it arrives:
- Return Process: The delivery company will send the package back to us.
- Refund Details: We will refund your order amount, but a shipping cost deduction of 120 - 200 EUR will apply, depending on your country.
- Shipping Costs: Because our products are large and heavy, shipping expenses are high. When you refuse delivery, it adds to these costs as the package is returned to us.
If you have any questions, feel free to reach out to our customer service team.