Why was my Mastercard card declined?Updated 8 months ago

Hello,

We understand your concern regarding the declined Mastercard payment. There are several common reasons why this might have happened:

Possible Reasons for Decline

1. Insufficient Funds: Ensure that your card has enough available balance to cover the purchase amount.
2. Card Verification: Many transactions require verification, especially for larger amounts. Check if your bank requires you to authorize the payment through their app or via SMS.
3. Spending Limit: Your card may have a daily spending limit. You might need to raise this limit temporarily through your bank’s app or by contacting them directly.
4. Card Restrictions: Some cards have restrictions on international transactions or specific merchant categories. Verify with your bank if your card has any such limitations.
5. Incorrect Information: Double-check that all entered details such as the card number, expiration date, CVV, and billing address are correct.
6. Expired Card: Make sure your card is not expired and that it’s still valid.
7. Fraud Prevention: Sometimes, banks decline transactions for security reasons. You might need to contact your bank to approve the payment.

Steps to Resolve

• Retry Payment: For a simple fix, follow this payment link to attempt the payment again. Ensure you enter the correct amount and use the same email address. 😊
• Contact Your Bank: If the issue persists, contacting your bank can provide specific insights into why the transaction was declined.
• Place a New Order: Alternatively, you can place a new order using a different card. If you place multiple orders, we will only process the one with a successful payment and delete the others.

Additional Tip

🔍 Hint: Our algorithms indicate that American Express and iDeal have the highest approval rates and almost never get declined. You might consider using one of these methods for a smoother transaction experience.

Feel free to reach out if you need further assistance or have additional questions. We’re here to help you complete your purchase smoothly!