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Payments & Payment Issues

Experiencing payment issues or have a question? Find solutions here.

Why was my payment decllined?

Hello,. Did you try to place an order but faced a payment issue? Don’t worry—this is quite common, and we can help!. Here's a quick guide to resolving the problem:. For a simple fix, follow this link to retry the payment:. ➡️ Payment Link. Be sure to

What payment methods do you accept?

Hello,. You have a variety of payment options to choose from for your order. Here are the available methods:. Please note that we currently do not support payments through PayPal or Klarna. If you encounter any issues with payment, it’s often due to

How do I place an order and pay?

To place an order and pay, just follow these steps:. If you encounter any issues during payment, it may be due to card verification or spending limits. Make sure your card has enough funds and is set up for larger transactions. You can retry the paym

Why was my Mastercard card declined?

Hello,. We understand your concern regarding the declined Mastercard payment. There are several common reasons why this might have happened:. 🔍 Hint: Our algorithms indicate that American Express and iDeal have the highest approval rates and almost

Why was my Visa card payment declined?

Hello,. We’re sorry to hear that your Visa payment was declined. This can happen for several reasons:. 🔍 Hint: Our algorithms indicate that American Express and iDeal have the highest approval rates and almost never get declined. You might consider

Why was my iDeal payment declined?

Hello there,. We’re sorry to hear about the trouble with your iDeal payment. Here are a few reasons why your payment may have been declined:. Check Bank Authorization: Log in to your bank’s internet banking or mobile app. Look for any notifications o

Why was my Google Pay / Apple Pay payment declined?

Hello there,. We’re sorry to hear that your Google Pay or Apple Pay payment was declined. Here are a few reasons why this might have happened:. Insufficient Funds: Please ensure that your linked account or card has enough available balance to cover t

Why was my EPS / Giropay / Mybank / Bancontact / P24 payment declined?

Hello,. We understand your concern about the declined EPS, Giropay, Mybank, Bancontact, or P24 payment. Each of these payment methods may encounter specific issues causing a decline:. EPS (Electronic Payment Standard):. Giropay:. Mybank:. Bancontact:

Do you support payment by monthly installment?

Hello,. Thank you for your inquiry about payment by installment. Currently, we do not support installment payments. We understand that this feature is important to our customers, and we appreciate your interest. Our team is actively exploring options

Do you support payment by PayPal?

Hello,. Thank you for reaching out regarding PayPal payments. Currently, we do not offer PayPal as a payment option on our platform. We understand that PayPal is a popular and convenient method for many customers, and we apologize for any inconvenien

Do you support payment by Klarna?

Hello,. Thank you for your inquiry about payment via Klarna. Currently, we do not support Klarna payments. We apologize for any inconvenience this may cause. At this time, we offer several other secure and convenient payment options, including major

How do I apply promo/discount codes?

Hello,. To apply a promo or discount code:. Add Items to Cart: Select your items and proceed to checkout. Enter Code: In the 'Discount Code' field, enter your code and click 'Apply'. Verify Discount: Your new total will reflect the discount before fi