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Why was my payment decllined?Updated 9 months ago

Hello,

Did you try to place an order but faced a payment issue? Don’t worry—this is quite common, and we can help!

Here's a quick guide to resolving the problem:

  1. Verify Payment: Many credit and debit cards now require verification for larger amounts. This can typically be done through your bank’s app or via SMS.
  2. Check Funds and Limits: Ensure your card has sufficient funds and that your daily spending limit is high enough. With modern banks like Revolut and N26, you can easily adjust your spending limit in the app. For other banks, you might need to contact them directly to increase the limit.

For a simple fix, follow this link to retry the payment: 

➡️ Payment Link

Be sure to: 

✔️ Use a card with enough funds
✔️ Ensure there's no spending limit issue
✔️ Have your bank authorization app ready
✔️ Consider alternatives like iDeal, Giropay, EPS, or Google Pay

Alternatively, you can place another order using a different card.

Additional Tip

🔍 Hint: Our algorithms indicate that American Express and iDeal have the highest approval rates and almost never get declined. You might consider using one of these methods for a smoother transaction experience.

Thank you! 😇



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